Return & Refund Policy
Return & Refund Policy
By placing an order with Clothinghunter, you acknowledge and agree to the terms outlined in this Return & Refund Policy. These guidelines are established to ensure a transparent, fair, and consistent process for returns, exchanges, cancellations, and refunds. This policy applies to customers located within the United States.
Return Eligibility Period
Clothinghunter offers a 30-day return window starting from the date your order is delivered. If an item does not meet your expectations, you may request a return within this timeframe, provided that the following conditions are met:
Items must be unused, unworn, unwashed, and not altered
Products must be returned with original tags and packaging intact
Valid proof of purchase is required, such as an order confirmation email or receipt
These requirements help us ensure that returned items remain in resellable condition and maintain product quality standards.
Return Shipping Labels
Return shipping labels are not automatically included with orders. To minimize waste and unnecessary packaging, Clothinghunter provides return instructions digitally.
To begin the return process, please contact us at support@clothinghunter.com, and our team will guide you through the next steps.
How to Request a Return
To initiate a return, email support@clothinghunter.com and include the following details:
Your order number and full name
Proof of purchase
Reason for the return
If the item is damaged, defective, or incorrect, please attach clear photos or a short video showing the issue. This allows us to review and resolve your request more efficiently.
Once your return is received and inspected, typically within 24 hours of delivery to our facility, you will receive an email confirmation. Approved refunds are generally issued within 14 days, though your financial institution may require an additional 3–5 business days to post the funds.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or not what you ordered, Clothinghunter will arrange a replacement at no additional cost.
Please email support@clothinghunter.com with visual evidence of the issue. After verification, a replacement will be shipped promptly.
Exchanges
Exchanges are available for the following situations:
Defective products
Incorrect items shipped
Sizing issues
Items damaged during transit
For approved exchanges, customers are not responsible for return shipping fees. Our support team will provide detailed instructions to ensure a smooth exchange process.
Refund Process
All returned items are inspected upon arrival. You will be notified via email regarding the approval or rejection of your refund. If approved, the refund will be issued to your original payment method within 14 days. Processing times may vary depending on your bank or payment provider.
Order Cancellations
Orders may be canceled within 4 hours of placement for a full refund. After this period, orders may already be in processing and cannot be canceled.
Please review your shipping address and order details carefully before submitting your order. Clothinghunter is not responsible for issues caused by incorrect customer-provided information.
Contact Information
If you have any questions regarding returns, refunds, or order issues, please contact us using the details below:
Store Name: Clothinghunter
Owner: BRANDON TRAVON CAMPBELL
Business Address: 4327 W Roosevelt Rd Apt 3B, Chicago, IL 60624, United States
Email: support@clothinghunter.com
Website: clothinghunter.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
