Return & Refund Policy

Store: Clothinghunter | Website: clothinghunter.com

Return and Refund Details

1. Scope of This Policy

This Return & Refund Policy applies to eligible physical products purchased directly through clothinghunter.com, including:

• Aprons;
• Cushions; and
• Baby tees.

Products purchased from another marketplace, reseller, or third-party website must be returned according to that seller’s return policy.

2. Sixty-Day Return Period

Customers may request a return within 60 calendar days after delivery. The return period begins on the date the shipping carrier records the order as delivered.

A return request must be submitted before the end of the 60th calendar day. A request submitted after the return period may be denied unless applicable law requires another remedy.

3. Return Eligibility Requirements

To qualify for a standard return, the product must generally be:

• Returned within the 60-day return period;
• Unworn, unused, unwashed, and unaltered;
• Free from stains, odors, pet hair, smoke, cosmetics, or other signs of use;
• In its original condition;
• Returned with original tags, accessories, inserts, and packaging when supplied;
• Accompanied by valid proof of purchase or a verifiable order number; and
• Sent using the approved return instructions and prepaid shipping label.

Opening the shipping package solely to inspect the product does not automatically make the product ineligible for return. However, damage or reduced value caused by use beyond reasonable inspection may affect return eligibility where permitted by law.

4. How to Request a Return

Customers must request authorization before returning a product. To begin a return, email support@clothinghunter.com.

Include the following information:

• Full name used for the order;
• Order number;
• Product name and quantity being returned;
• Reason for the return;
• Whether a refund or exchange is requested; and
• Clear photographs when the product is damaged, defective, incorrect, incomplete, or materially different from its description.

Our support team will review the request and provide an approval decision, return instructions, and a prepaid return label when the return is accepted.

5. Free Prepaid Return Label

Return shipping is free for all accepted returns. After approval, Clothinghunter will send a downloadable and printable prepaid return shipping label to the email address associated with the order.

1. Download and print the prepaid return label.
2. Pack the product securely to prevent damage during transit.
3. Remove or completely cover previous shipping labels and barcodes.
4. Attach the prepaid label clearly to the outside of the package.
5. Deliver the package to the carrier or authorized drop-off location stated in the return instructions.

Customers should retain the return receipt and tracking number until the return has been completed and the refund or exchange has been confirmed.

Clothinghunter is not responsible for a return sent without authorization, sent to an unapproved address, or shipped using a different method without prior written approval.

6. Return Shipping Deadline

After a return is approved and the prepaid label is issued, the customer should give the package to the designated carrier within 14 calendar days.

If the package is not transferred to the carrier within that period, the authorization or label may expire. The customer should contact support before shipping if additional time is required.

7. Return Inspection

Returned products are inspected after they arrive at the designated return facility. The inspection confirms the product identity, quantity, condition, stated return reason, and compliance with this policy.

We will notify the customer by email when the return is received and again when the refund or exchange is approved or denied.

If a returned product does not meet the disclosed eligibility requirements, we will explain the reason and available options. No deduction or fee will be imposed without a clear explanation and any authorization required by law.

8. Refund Processing

Approved refunds are initiated within 7 business days after the returned product has been received and inspected.

A business day means Monday through Friday, excluding recognized federal holidays and payment-provider closure dates.

Refunds are issued to the original payment method used at checkout. Clothinghunter will not substitute store credit for a monetary refund unless the customer expressly agrees.

After a refund is initiated, the customer’s bank, card issuer, or payment provider may require additional time to post the credit. This external posting period is controlled by the payment provider and is not included in Clothinghunter’s 7-business-day processing period.

9. Refund Amount

An approved standard refund may include:

• The purchase price paid for the returned product;
• Applicable sales tax charged on the refunded product; and
• Any other amount required to be refunded under applicable law.

The original standard shipping charge is generally not refundable when the customer returns a correctly supplied, non-defective product because of preference, fit, color choice, or a change of mind.

The original standard shipping charge will be refunded when the entire order is returned because Clothinghunter supplied a damaged, defective, incorrect, incomplete, or materially misdescribed product, or when otherwise required by law.

Promotional discounts are allocated to the products in the order. A refund will not exceed the amount actually paid for the returned product after discounts.

10. No Restocking, Storage, or Return Processing Fees

Clothinghunter does not charge a restocking fee, storage fee, return processing fee, or prepaid-label fee for an accepted return.

The total fee for an accepted return is $0.

11. Exchanges

Eligible products may be exchanged within the same 60-day return period. Exchanges are subject to product and size availability.

Depending on inventory and order-processing requirements, an exchange may be completed by:

• Sending a replacement after the original product is returned and approved; or
• Refunding the original product and asking the customer to place a new order.

If the replacement product costs more than the returned product, the difference will be clearly disclosed and must be approved before the exchange is completed. If it costs less, the difference will be refunded to the original payment method.

No additional standard shipping fee is charged when an exchange is required because Clothinghunter sent a damaged, defective, incorrect, or incomplete product.

12. Damaged, Defective, Incorrect, or Incomplete Products

Customers should inspect the order promptly after delivery. If a product arrives damaged, defective, incorrect, incomplete, or materially different from its description, contact us as soon as reasonably possible within the 60-day return period.

The customer should provide:

• The order number;
• A description of the issue;
• Photographs of the product;
• Photographs of the packaging and shipping label when relevant; and
• The quantity and condition of the products received.

After verification, Clothinghunter will provide an appropriate remedy, which may include a replacement, exchange, repair where appropriate, partial refund accepted by the customer, or full refund.

The customer will not be charged return shipping, replacement shipping, restocking, storage, or processing fees for a verified fulfillment error or qualifying damaged or defective product.

13. Non-Returnable Products

Unless a product is damaged, defective, incorrect, materially misdescribed, or otherwise protected by applicable law, the following may not be returned:

• Products returned after the 60-day return period;
• Products showing signs of wear, washing, use, alteration, or customer-caused damage;
• Products contaminated by stains, odors, smoke, pet hair, cosmetics, bodily substances, or other unsanitary conditions;
• Products missing essential parts or accessories because of customer handling;
• Products identified as final sale before purchase, where permitted by law;
• Personalized, customized, or made-to-order products when the correct product was produced according to the customer’s approved instructions; and
• Products not purchased directly from clothinghunter.com.

Personalized or final-sale status will be clearly disclosed on the applicable product page before purchase. These exclusions do not apply when the product is defective, damaged upon delivery, incorrect, materially different from its description, or otherwise eligible for a remedy under applicable law.

14. Baby Tee Hygiene Requirements

Baby tees must be returned unworn, unwashed, and free from stains, odors, bodily substances, pet hair, and other contamination.

These conditions protect customer health and product safety. They do not limit the customer’s rights concerning a damaged, defective, incorrect, or materially misdescribed product.

15. Cushions and Cushion Components

A cushion must be returned with all components originally included in the order, such as the cushion cover, insert, closure, or accessory, where applicable.

When only one component is damaged or incorrect, Clothinghunter may replace or refund that component instead of requiring the entire product to be returned, provided that the remedy fully resolves the issue.

16. Sale and Promotional Products

Sale and promotional products follow the same 60-day return period unless the product was clearly identified as final sale before purchase.

A refund for a discounted product is based on the amount actually paid after the applicable promotion, coupon, or discount.

17. Bundles and Multi-Item Orders

Customers may return one eligible product from a multi-item order without returning every product, unless the products were sold as a single inseparable set.

If a bundle discount depended on purchasing several products together, returning only part of the bundle may require recalculation of the discount. Any recalculation will be clearly explained before the refund is finalized and will not exceed the customer’s actual purchase benefit.

18. Gifts

Gift recipients may request a return using the original order number or other information sufficient to verify the purchase.

Unless otherwise required by law or expressly agreed, monetary refunds are issued to the original purchaser’s payment method. A replacement or store credit may be offered to the gift recipient with appropriate authorization.

19. Missing Refunds

If a refund confirmation has been issued but the credit does not appear, the customer should:

1. Review the original payment account;
2. Contact the bank, card issuer, or payment provider regarding its posting time; and
3. Contact Clothinghunter if the refund remains unavailable after the payment provider’s normal posting period.

When contacting us, include the order number and refund confirmation information so that we can review the transaction.

20. Rejected or Undeliverable Returns

Returns must be sent using the instructions and destination provided by Clothinghunter. Do not mail a return to the public business address unless the return instructions specifically direct you to do so.

Clothinghunter is not responsible for packages sent to an incorrect or unauthorized address. If an unauthorized return reaches us, processing may be delayed while we identify the order and determine the appropriate resolution.

21. Chargebacks and Payment Disputes

Customers are encouraged to contact Clothinghunter first so that we can investigate and resolve return or refund concerns promptly.

Nothing in this policy limits the customer’s right to dispute an unauthorized or unresolved transaction through the applicable bank, card issuer, payment provider, consumer-protection authority, or other lawful process.

22. Pricing, Taxes, and Refund Transparency

Product prices, applicable taxes, shipping charges, discounts, and the final order total are displayed before payment is submitted.

When an eligible product is refunded, any applicable sales tax charged on that product will also be refunded. A refund will not exceed the amount actually paid unless additional compensation is required by law.

Clothinghunter does not impose undisclosed return deductions, storage charges, restocking fees, processing fees, or return-label fees.

23. Customer Information and Privacy

Information submitted during a return or refund request is used only as reasonably necessary to verify the purchase, evaluate eligibility, communicate with the customer, provide a return label, process a refund or exchange, prevent fraud, maintain transaction records, and comply with legal obligations.

Necessary information may be shared with payment processors, shipping carriers, return-service providers, fraud-prevention providers, technology providers, and other service providers involved in resolving the request.

Cookies and tracking technologies may be used for essential website operation, shopping-cart functionality, security, analytics, customer support, and order administration as described in the Privacy Policy and Cookie Policy available on clothinghunter.com.

Clothinghunter does not sell personal return information as part of the return or refund process.

24. Consumer Rights

This policy provides contractual return rights in addition to any non-waivable rights available under applicable consumer-protection law.

Nothing in this policy excludes, limits, or replaces a legal remedy that cannot lawfully be waived. When applicable law provides the customer with greater protection than this policy, the legal protection will apply.

25. Policy Changes

Clothinghunter may update this policy when business operations, product offerings, payment services, shipping services, or legal requirements change.

The policy in effect on the date of purchase will generally govern that order unless a later version provides the customer with more favorable rights or a legal requirement applies.

26. Contact Information