Cancel or Change Order Policy

Store: Clothinghunter  |  Website: clothinghunter.com

1. How to Request a Cancellation or Change

To request an order cancellation or change, email support@clothinghunter.com as soon as possible after placing the order.

Your message should include:

• Full name used for the order;
• Order number;
• Email address used at checkout;
• The product affected; and
• The exact cancellation or change requested.

A request is not approved until Clothinghunter sends written confirmation by email.

2. Order Change Deadline

Cancellation and change requests must be received before the order enters preparation, production, packaging, label creation, or carrier pickup.

Orders may begin processing shortly after payment is confirmed. Therefore, cancellation or change requests are not guaranteed, even when submitted on the same day.

The daily order cutoff time is 5:00 PM Eastern Time, Monday through Friday. Orders submitted before the cutoff may begin processing that business day. Orders submitted after the cutoff normally begin processing on the next business day.

3. Changes We May Be Able to Make

Before processing begins, we may be able to update:

• Shipping address;
• Customer name or contact information;
• Product size, color, or quantity;
• Personalization details, when applicable; or
• The removal of one or more unprocessed products from the order.

Requested changes depend on product availability, production status, payment authorization, and fulfillment status.

4. Changes That May Require Cancellation and Reordering

A requested change may require the original order to be canceled and a new order to be placed, especially when the change affects:

• The payment amount;
• The payment method;
• Applicable taxes;
• Promotional pricing or discounts;
• A major product substitution; or
• Shipping eligibility or delivery information.

Any price difference, tax adjustment, shipping charge, or refund will be clearly disclosed before the revised transaction is completed.

5. Personalized or Made-to-Order Products

Personalized or made-to-order products may enter production quickly. Once production has begun, the order may no longer be eligible for cancellation or changes.

Customers are responsible for reviewing names, dates, text, images, colors, sizes, and other submitted details before placing the order.

This restriction does not affect the customer’s right to request a remedy if the product is produced incorrectly, damaged, defective, or materially different from the approved order details.

6. Address Changes

Customers must provide a complete and accurate shipping address at checkout.

Address changes are not guaranteed after packaging, label creation, or shipment. Clothinghunter cannot always redirect a package after it has been transferred to USPS, UPS, or FedEx.

If a shipment is returned because of an incorrect or incomplete address supplied by the customer, any available reshipping options and charges will be disclosed before reshipment.

7. Orders That Have Already Shipped

Once an order has been transferred to the shipping carrier, it cannot be canceled, edited, or recalled by Clothinghunter in most cases.

After delivery, the customer may request an eligible return under the Return & Refund Policy. Eligible returns may be requested within 60 calendar days after delivery.

8. Approved Cancellations and Refunds

When a cancellation is approved before shipment, the canceled amount will be refunded to the original payment method.

Approved cancellation refunds are normally initiated within 7 business days. The bank, card issuer, or payment provider may require additional time to post the credit.

Clothinghunter does not charge a cancellation fee, storage fee, restocking fee, or order-change fee for an approved cancellation.

9. Partial Cancellations

A customer may request cancellation of one or more unprocessed products from a multi-item order.

Approval depends on whether the affected products have entered preparation or production. Remaining products will continue to be fulfilled unless the customer requests and receives confirmation of full-order cancellation.

Discounts tied to order value, bundles, or quantity may be recalculated after a partial cancellation. Any adjustment will be clearly explained.

10. Store-Initiated Cancellation

Clothinghunter may cancel an order when:

• Payment cannot be authorized or verified;
• A product is unavailable;
• The delivery address is invalid or outside the United States;
• The order appears fraudulent or unauthorized;
• The order contains an obvious pricing, inventory, or technical error;
• Submitted customization content is unlawful or infringes another party’s rights; or
• The order cannot reasonably be fulfilled.

If Clothinghunter cancels a paid order, the amount collected for the canceled product will be refunded to the original payment method.

11. Duplicate Orders

Customers who accidentally place a duplicate order should contact us immediately.

We will make reasonable efforts to cancel the duplicate order before processing begins. If the duplicate order has already shipped, it must be handled under the Return & Refund Policy.

12. Payment Adjustments

If an approved order change increases the total price, the additional amount must be authorized before the change is completed.

If an approved change reduces the total price, the difference will be refunded to the original payment method.

Clothinghunter will not impose undisclosed fees or adjust the order total without clear notice.

13. Consumer Rights

This policy does not limit any non-waivable right or remedy available under applicable consumer-protection law.

When applicable law provides greater cancellation, refund, or correction rights, those legal protections will apply.

14. Contact Information